Shipping policy
At Grill Grinder, we strive to process and deliver your orders as quickly as possible.
Processing Time
All orders are processed within 1–3 business days after your purchase is completed. During high-volume periods, processing times may be slightly longer.
Shipping Time
Once your order has been processed and shipped, delivery typically takes 1–10 business days, depending on your location and the shipping carrier.
Order Tracking
When your order ships, you will receive a confirmation email with tracking information so you can follow your package's journey.
Shipping Delays
While we work hard to meet estimated delivery times, delays may occasionally occur due to weather, carrier issues, holidays, or unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order. True Tallow is not responsible for delays or delivery issues caused by incorrect shipping details provided by customers.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us as soon as possible so we can help resolve the issue.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team.
Thank you for choosing True Tallow. We appreciate your support.